Toth Talk

Leadership Matters

In Search of the Passionate Employee Workforce

clock March 15, 2011 12:01 by author Chip Toth

In recent coaching conversations with clients I listened to some real dissatisfaction with the lack of passion and commitment by their key staff and managers.  In past leadership roles I too have carried the frustration and sometimes anger over employees or board members who were not demonstrating a sacrifical commitment to the organization of which I was devoted to.  The leader in this situation can feel lonely, taken advantage of, angry, and even powerless to see the vision become reality.  The silent "chest deep" criticism becomes delusional, "how can I fly like an eagle when I am surrounded by these turkeys?!?"

But before we assign all low commitment employees to the status of low flying gobblers we are wise to take another look in the mirror to ask, "have I fulfilled my leadership role to build a passionate work force?"  So, for brevity sake, let me give you just one critical component to building a passionate workforce:

Compelling Vision creates Contagious Passion: how clear, compelling, and great is the Vision you have cast to your organization?  And, do the people OWN it?  Or, do they refer to the vision as "my boss' vision?"  Further, have the people been given opportunity to get their hands on the vision?  Did someone, you, give them the opportunity to give input to and to shape the vision?  Also, is the vision 3-D?  Does it impact their Head, Heart, and Will?  In other words, is it logical, does it have resonance, and does it compel the people to take action?  I suggest you reflect on the current vision statement your organization holds up to assess its 3-D power.

Here then is the bottom line: people don't passionately commit with sacrifice for a budget, nor for a strategic plan, nor for a greater profit margin or maket share.  We know this to be true.  People will however turn themselves inside out for a great vision that has transcendent value for them personally as well as the greater society they are part of.  So, if the sacrifice and passion level of your employees is low, or marginal at best, you need to start with a vision assessment.  What is it that you are holding up as the great future you and others are teaming up for, and, what are the value driven demands that vision has placed on everyone?  Finally, how well are you communicating the 3-D nature of that vision such that people commit with all their mind, heart, and will?

LeadersInspire: executive coaching, leadership development, speaking (Mission: "to discover, develop, and deploy the greatness in everyone, every leader, and every organization")

http://leadersinspire.net

Feedback Edge: 360 multi-rater assessments: individual, organizational, boards

http://feedbackedge.com

 



What's the Story of Your Organization?

clock August 27, 2010 11:47 by author Chip Toth

My family recently held a reunion for the Toths. 32 people representing 4 generations met to boat, hike, eat, sing, and talk together. This particluar reunion included a new component: sharing family stories. At the conclusion of the first day's meal my "silent generation" parents shared stories from their heritages that capture long held family values. I remember vividly the story of my grandfather who went bankrupt in the Great Depression, yet once recovered financially, returned to all his creditors to pay every penny back. Integrity! Or, on the other side, a grandfather who bought groceries and shoveled the driveway for an elderly neighbor. Compassion! The next night the "Boomer" generation shared our stories of heritage, and the third night the "Busters"/"Millenials" their stories. Stories laden with our enduring values, our roots, our identity as a family. As you can imagine this turned out to be a powerful exercise for the Toths in galvanizing and energizing our sense of pride and commitment to our past, present, and future.

Leader, what is your organization's story? How clear and compelling is it? How often do you speak it to inject focus, meaning, and commitment with in your people?

Steven Sample ("The Contrarian's Guide To Leadership") states: "An important asset for any leader to have as he works to inspire and motivate his followers is a credible creation story for the organization or movement he's leading." Sample goes on to state his "creation story" for USC, the university he led and developed as President. We remember stories and find inspiration for our work.  Stories such as Hewlett and Packard working in a garage (work with what you have, small beginnings can have great outcomes), Washington humbly enduring the elements with his troops at Valley Forge (servant leadership, identify closely with your front-line people), Rosa Parks challenging status quo discriminatory practices on the bus in Alabama (stand for what is right, no matter the cost), Larry Page and Sergey Brin meeting on the Stanford campus to later form a company we know as Google (think creatively, act on your dreams).

Organizational Stories provide roots (where we have come from), give present meaning (why do we exist), and give inspiration for the future (we are a force for change in society). Great leaders tell, and tell again, and retell their organization's story utlizing various mediums, symbols, and testimonials to focus and inspire their workforce.

If your story is unclear I encourage the following:

1. Revisit the past: collect stories from the creators of your business (defining moments, significant breakthrough events, challenges that required incredible perseverance)

2. Draft a first version "creation story" for your organization

3. Ask key senior leaders as well as emerging leaders to provide feedback to the story: (is it compelling, does it inspire, is it relevant, is it transcendent, and does it foster pride?)

4. Commit yourself to intentionally share the story creatively and frequently

If your story is clear but obscure to your people:

1. Recognize that creation stories that reside in brochures are relatively powerless when compared to running the story through a passion-driven human messenger: YOU

2. Take steps 3 and 4 above

Your partner to inspire the world, one leader at a time,

Chip

http://leadersinspire.net

http://feedbackedge.com



About the author

Chip Toth

Chip Toth is an experienced leader in both corporate and not for profit organizations. He has coached numerous C level executive leaders to develop personal leadership and build leadership depth within their companies. Keynote speeches, leadership training, assessments. Chip's website can be found at http://leadersinspire.net  

Page List

Sign in